Please be aware that because of the nature of our program, time slots are limited and there is NO guarantee that a make up lesson will be provided to a student who misses due to illness or other circumstances, even when advance notice is provided. Lifetime Swimmers must be notified in advance for any classes that a swimmer will miss. There will be NO make-up classes offered for a student who is a no show to their scheduled class time.
As a result of the limited time openings you must agree to one of the time slots that are provided. We will not accept requests on the time slots. Make-up lessons cannot be rescheduled. There is a maximum number of 2 make-up lessons per student. Please also note that the instructor will often times be different than the instructor that your swimmer had for their initial lessons.
There is a $20 charge for each make-up class. The instructors are paid for their time at the pool even when your swimmer doesn’t show up. Then another instructor will be paid for their time spent giving the make-up class. This charge covers the cost of the extra instructor’s time.
There will be no make-up lessons available for traveling instructors/lessons or for classes missed during the last session of the season.
In the event of a cancellation of the 8-day session, Lifetime Swimmers must be notified at least 14 days before the session is set to begin. If cancelled with less than a 14 day notice $100 per student will not be refunded.
There will be NO REFUNDS for missed lessons, no shows, or if the child/parent is not willing to participate once classes have begun.